Try your Lusta Hair for FREE | Read about the Offer

ZERO RISK RETURNS

The Get It Offer

What is the Lusta Get It Offer?

The Lusta Get It Offer is the first of its kind in the hair world. We're pioneering a new age of buying hair online. We want it to be oh-so-easy and stress-free finding your dream hair.

No Incoming Shipping Fees
No Outbound Shipping Fees
No Restocking Fees
100% FREE Returns

The Get It Offer is available to first-time Lusta Hair customers only, so if you haven't purchased from Lusta Hair before, you're in luck.

Read our full returns policy for more information.

No Shipping Fees

Shipping to you from Lusta is 100% free and it always will be.

However, most companies will charge you the cost of returning shipping. On your first Lusta order we cover all shipping costs.

No Restocking Fees

If you are a first time Lusta customer - you will not be charged any restocking fees.

Most hair companies charge 'restocking fees' on returns. And there's a good reason behind that. There's a lot of fees and time that goes into each order. Rather than charging this fee to you, we take on these costs.

Free Returns

We offer 100% free returns for first-time Lusta customers.

We’re confident you’ll fall in love with your new hair, but if it’s not perfect, sending it back is completely cost-free.

How to Qualify:

Step 1: Order your Dream Hair

Choose from our range of beautifully curated colours and lengths and place your order through the Lusta website.

To ensure your eligibility for the Get It Offer make sure you either:

Book and attend a free virtual chat
OR
Complete a colour matching form
OR
Chat with us via DM or Email to receive a personalised colour, size or product recommendation from our team.

Step 2: Book Free Lusta Check In

Once your hair has arrived.

Book your Free Lusta Check In with a Lusta Hair Expert. Go ahead and unbox your beautiful new hair and have a play before our call.

We'll chat face-to-face with you as you get to know your new hair. We'll walk you through step-by-step how to put your piece on so you can feel confident in wearing your new hair.

Step 3: Keep or Return Your Piece

You have 5 days (120 hours) from when your piece is delivered to decide whether it's the one for you.

Most companies only give you 48 hours to decide, but we want to give you the opportunity to really get to know your new hair.

If you decide to return, we'll send you a shipping label to return!

Check out our refund policy.

Find Your Perfect Match

If you're looking for a topper that will be blended with your own hair or a wig that replicates your natural colour you can take advantage of our free colour matching service to get an exact match.

It's important to keep in mind that most people will suit 3-4 Lusta colours that sit within their colour range, so even if you are planning to purchase directly from our website, it's highly unlikely that you'll choose a colour that doesn't blend with your own hair.

Step 1:

Take Photos

Step 2:

Submit Your Photos Below

Step 3:

Wait For Your Colour Match

Learn how to take accurate colour match photos

STEP 1: TAKE PHOTOS

Examples of photos that are suitable:

Follow these instructions to take your colour matching photos correctly.

Take your photos INDOORS facing a bright window
Turn off all artificial lights, including downlights and lamps.
Position your whole face and hair in the frame of the photo (don't worry, we won't share your phtoos with anyone.)
Check your photos to see if your hair looks the same as it does to you in real life.

Examples of photos that are not suitable:

Photos taken with back to a window
Photos in bathroom lighting
Photos with artificial lighting
Photos taken outdoor
Old photos
Photos taken in dark or dull lighting
Cropped photos
Photos taken from far away

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★★★★★ 4.9 from 200+ colour match reviews.

Warning: contains mild bragging

We could tell you how good we are at colour matching, but we'll let our customers handle that.

Sarah O.

"Lusta also helped me with the colour matching. This topper is going to give me so much confidence."

Amy B.

"Colour matched perfectly. Love love love!"

Lily T.

"I emailed off for a colour match (which I feel was very accurate), received my topper really speedily, and took it to my hairdresser to be cut and styled."

Melanie M.

"Beautiful hair & spot on colour match. Very light & blends so well."...

Kristee G.

"You took my picture and matched to the perfect color topper!"

Katanya C.

"Secretly coming to terms with my hair loss & embarrassment, I took a leap of faith and purchased my topper without a consult & colour match - needless to say, I have NOT been disappointed"....

Despina M.

..."The colour match was excellent and the quality too. I am definitely bying from Lusta again."...

Kristin L.

"The experience I have had with Lusta has been phenomenal!! From the pre chats to the colour matching to the unboxing chat and the support that is still happening is just incredible."....

Nikita L.

"The colour match on the roots to my bio hair is perfection!"....

Melody S.

..."The online consultation was really supportive, and the colour match is perfect and natural. The texture is beautiful, it honestly looks and feels like my own hair"...