Try your Lusta Hair for FREE | Read about the Offer

Confidence, guaranteed

The 'Get It Offer'

What is the Lusta Get It Offer?

The Lusta Get It Offer is the first of its kind in the hair world. We're pioneering a new age of buying hair online. We want it to be oh-so-easy and stress-free finding your dream hair.

No Incoming Shipping Fees
No Outbound Shipping Fees
No Restocking Fees
FREE Returns

The Get It Offer is available to first-time Lusta Hair customers only, so if you haven't purchased from Lusta Hair before, you're in luck.

Read our full returns policy for more information.

Please note that import taxes or duties paid upon delivery are non-refundable in the event of a return.

No Shipping Fees

Shipping to you from Lusta is 100% free and it always will be.

However, most companies will charge you the cost of returning shipping. On your first Lusta order we cover all shipping costs.

No Restocking Fees

If you are a first time Lusta customer - you will not be charged any restocking fees.

Most hair companies charge 'restocking fees' on returns. And there's a good reason behind that. There's a lot of fees and time that goes into each order. Rather than charging this fee to you, we take on these costs.

Free Returns

We offer 100% free returns for first-time Lusta customers.

We’re confident you’ll fall in love with your new hair, but if it’s not perfect, sending it back is completely cost-free.

How it Works

Step 1: Order your Dream Hair

Choose from our range of beautifully curated colours and lengths and place your order through the Lusta website.

If you want some guidance before purchasing, our team of personal shoppers are dedicated to helping you find your dream hair. Book your Free Virtual Chat to get started.

Booking a Virtual Chat is not required to be eligible for the Get It Offer, if you are confident to self serve you can purchase directly from the website.

Step 2: Book Free Lusta Check In

Once your hair has arrived, book Free Lusta Check In with a Lusta Hair Expert.

We'll chat face-to-face with you as you get to know your new hair. We'll walk you through step-by-step how to put your piece on so you can feel confident in wearing your new hair.

Step 3: Keep or Return Your Piece

You have 5 days (120 hours) from when your piece is delivered to decide whether it's the one for you.

Most companies only give you 48 hours to decide, but we want to give you the opportunity to really get to know your new hair.

If you decide to return, we'll send you a shipping label to return! Check out our refund policy.