You’ve probably heard us rave about how incredible Lusta Hair pieces are—how they feel like your real hair, how they sit like a dream, how they look so natural, even your mum might not clock it. But have you ever wondered why they’re so good?

Spoiler: It’s not magic. It’s quality control. And we take it very seriously 🧐

In a world where “100% human hair” often means absolutely not 100% human hair, and “luxury wig” sometimes translates to lasts three washes and a prayer, we’ve made it our mission to raise the bar. Lusta Hair exists to transform confidence. That starts with product quality you can actually trust.

Today, you're getting a peek behind the curtain to see exactly what goes into Lusta's quality.

✂️ It All Starts with the Hair

Not all human hair is created equal. There are different grades, processing methods, origins—and most of what’s out there doesn’t meet our standards.

At Lusta, we only use the highest quality, Remy human hair. That means the hair cuticles are aligned and intact, which helps avoid tangling, frizzing, and matting. It’s more durable, longer-lasting, and looks and feels just like your own.

Before it even becomes a wig or topper, our hair is carefully inspected for texture, strength, and colour integrity. If it doesn’t meet our criteria, it doesn’t make it through the door. Simple as that.

👀 Every Strand Matters

Each Lusta piece is 100% hand-tied. That’s right—every single strand of hair is sewn in by hand.

Why? Because it gives the most realistic movement and allows for that growing-out-your-head look. But it also means we can control the quality at every stage. Our trained craftspeople inspect the piece during construction to check for:

• Even density (no bald patches or bulky spots)

• Secure knotting

• Smooth wefting and seam construction

This hand-tied construction takes weeks per piece. But it means you’ll never receive a topper or wig that feels mass-produced or rushed.

🎨 Colour Matching = An Art Form

One of the most common concerns we hear is: “But what if the colour doesn’t match my hair?!”

We get it. Colour is personal. And it’s a huge part of feeling confident in your piece.

That’s why Lusta has a dedicated colourist team that custom blends shades to create depth and dimension in every single wig and topper. We don’t just “dye it brunette.” We work with multi-tonal blends, soft rooting, lived-in highlights, and custom balayage.

P.S. Our virtual colour matching service isn’t just a gimmick—it’s a team of real humans who’ve reviewed thousands of heads of hair. So you can shop with confidence, even online.

🛠️ The Final Inspection: Where Good Becomes Great

Okay, so you’ve got a piece that looks amazing, feels incredible, and has passed all the early checks. You might think we’d be done, right?

Wrong.

Every single wig and topper goes through one final round of intense quality control before it’s packed and shipped. This is the step where we triple check:

• Cap construction (no loose seams or threads)

• Fit and comfort

• Hairline realism (lace fronts get special attention!)

• Part lines

• Cut and colouring

• Hair movement and fall

If anything is off—even the tiniest stitching hiccup—it’s flagged and moved into our Second Chance Collection, where it's offered at a discount with full transparency about its imperfections. We don’t believe in throwing pieces away, but we do believe in being honest.

🧼 Prep Before It Reaches You

Before a Lusta piece arrives at your doorstep, it gets a thorough prep:

• Gently washed with salon-grade products

• Conditioned and styled

• Parted to your preference

We even spritz it with a bit of love (Just kidding. Sort of.)

We want you to open that box and feel like it was made for you. Because it kind of was.

💻 Our Virtual Unboxing Chats: Your Built-In Support Crew

Wearing hair can feel overwhelming, especially if you’re new to it. That’s why we offer free Virtual Unboxing Chats with our experts. If something doesn’t feel right, we’re there to talk you through it and make sure you’re getting the most out of your piece.

Our customer support team is trained in fit, colour, cap construction, and care. If something’s not up to scratch, they will help you get it sorted—no awkward phone calls or chasing required.

💬 We Listen. Like, Really Listen.

Here’s something we’re proud of: Our customers have shaped our QC processes.

Every review, DM, and support email gets logged and reviewed. If someone has an issue, we don’t sweep it under the rug—we investigate. And if we notice a pattern, we change our process.

Examples of changes we’ve made thanks to your feedback:

• Strengthening lace fronts for added durability

• Adjusting cap sizing for better comfort and grip

• Introducing new colour blends based on common requests

• Improving hairline realism with more seamless transitions

You’re not just a customer—you’re a co-creator in this journey. And we’re so grateful for that.

🤝 Why It Matters

Hair loss is personal. Wearing hair is vulnerable. And when you invest in a piece from Lusta, we want it to feel like a celebration, not a compromise.

That’s why we’re obsessed with quality control. Not just because we want to be the best in the biz (although… we do), but because we know that behind every order is a woman hoping to feel like herself again.

We don’t take that lightly.

🔍 TL;DR: What Makes Lusta’s Quality Control So Next-Level?

Here’s a quick recap:

✔️ Only premium, Remy human hair
✔️ 100% hand-tied construction for realistic movement
✔️ Multi-layered inspections during production
✔️ Custom blended colours with tone and depth
✔️ Triple-checked final inspection before shipping
✔️ Transparent Second Chance system for minor flaws
✔️ Post-purchase support (because hair care doesn’t stop at delivery)
✔️ Customer feedback drives constant improvement

Ready to Feel the Lusta Difference?

Whether it’s your first piece or your fifth, you deserve something amazing—and we’ve built our entire process around that promise.

At Lusta, we don’t just sell hair. We create confidence. One strand at a time.

Because you’re not here for average. You’re here for extraordinary.

🖤