BEHIND THE SCENES

The Lusta Hair Process

Ever wondered what goes into making a Lusta piece?

At Lusta, every wig and topper is handcrafted in our own factory by world-class artisans using techniques passed down through generations.

We don’t mass-produce - we perfect.
Our global team works as one, refining every detail, elevating every collection and never compromising on quality.

THE MANUFACTURING PROCESS

What goes into creating Lusta Wigs & Toppers?

Ethically Sourced Premium Remy Hair

Every bundle goes through strict Lusta quality checks, strand health, colour consistency, elasticity, and purity.

Anything that doesn’t meet our premium standard is rejected immediately.

Custom Lusta Colouring Process

Hair is coloured using multi-step, low-and-slow methods that mimic natural dimension.

Weft Sewing & Construction

Our wefts are sewn using a reinforced stitching technique unique to Lusta Hair over years. The Lusta wefts are designed to sit completely flat and never puffy.

Hand-Knotting the Hair

Our Lusta Artisans hand-knot individual hairs into the cap, one strand at a time. This is the most time-intensive part, requiring a steady hand and years of training.

Knot size, direction, and density are carefully controlled to create flat lay.

Step 1

Manufacturing Process

Every Lusta piece begins with a meticulous, hands-on creation process crafted by highly skilled artisans who specialise in premium human hair. Each strand is carefully selected, blended and sewn with precision to create a piece that feels soft, natural and consistent in quality.

Our makers follow a detailed, multi-stage process that includes crafting the base, hand-tying or sewing the hair, and refining the density, movement and finish of the piece. Nothing is rushed. Every detail is designed to ensure your piece looks seamless and feels comfortable from the moment you put it on.

Step 2

In House Quality Control

When a piece arrives at Lusta, it goes through a rigorous in-house review to make sure it meets our exact standards. Our team checks everything from the colour blend and hair texture to the construction of the base and the placement of every clip.

Each piece is tried on, photographed and inspected under different lighting so we can be completely confident in what you are receiving. If something is not perfect, it never reaches the customer.

Step 3

Custom Colouring

Each piece is refined by our professional stylists to create Lusta’s signature multi-dimensional tones.
Soft blends, added depth and natural highlights are all crafted by hand to perfect the colour before it joins our curated collection. Each piece is treated with a custom Lusta formula and then thoroughly inspected to ensure consistency.

Step 4

Website Listings & Marketing

Once the collection has passed quality checks, it is photographed and filmed by our content team to capture its true movement and colour.

Every listing is created with accurate descriptions, clear measurements and real demonstrations so you can understand exactly what the piece will look like on you.

These visuals are shared across our website, social platforms and email channels to help you find your dream match with confidence.

Step 5

Shipped to Customer

Your piece is packed with care in our Adelaide headquarters along with helpful guides and information.

We ship using trusted carriers and update you every step of the way so you always know where your new piece is. From the moment it leaves our hands, we make sure it reaches you safely and quickly.

Step 6

Post-Purchase Support

After your piece arrives, our team is here to support you through every stage of your journey. We offer personalised unboxing calls to help you try on your piece for the first time, understand how it fits and answer any questions you may have.

You also have ongoing access to styling guidance, colour support and expert advice whenever you need it. We are with you long after the purchase because your confidence and comfort matter to us.

LUSTA HAIR

The Lusta Hair Promise

Thank you for joining us behind the scenes. We hope this glimpse into our process shows the care, precision and heart that go into every Lusta piece.

From our artisans who craft each detail by hand, to our stylists who refine every colour, to our Adelaide team who personally support you through every step, we are deeply invested in creating hair that elevates your confidence.

Choosing a piece is a significant and often emotional moment. Our promise is to make that experience as seamless and reassuring as possible.

We are here to guide you, answer your questions and help you discover a piece that feels comfortable, natural and truly you.

Book a Chat

Customer Reviews

Real Reviews, Real Customers

More Reviews

Love this piece!

You know it’s going to be a great piece when it looks this good straight out of the box!!! Love this piece!

Thank you for the color suggestion and I think I will remain loyal to the silk cap. Thank you for all of your help!

I couldn't be happier with my purchase.

This topper is perfection! It's light, easy to put on and the color matched my hair SO well. It instantly melted to my scalp with 0 issues and I wore it to work the day after I got it in the mail.

Best part, was that no one noticed or said a thing about my hair besides how pretty it looked because it was curled for once! 😂.

I couldn't be happier with my purchase.

Thank you Kimberly and the Lusta Team.💗

BEYOND OBSESSED!!!!

This mocha latte topper is soooo gooood!!!!! It’s my favourite of all 3 of my toppers.

I’m sure you guys hear this a lot, but…Lusta has really changed my life. It makes me emotional to think about just how I’ve changed since March.

Simply put: I really am forever grateful. ❤️

I think my expression says it all

I think my expression says it all 🥹 feel like I'm ready for anything 🩷 you guys did that for me. Thank you

I feel empowered

Wow wow wow the wig is divine, thank you! The wig is so comfortable and I feel empowered

Feeling like myself again

Feeling like myself again. Thank you so much ladies.

So happy with this piece and the face framing my hairdresser added has worked magic

The cap is amazing

I’m just so happy with it. The cap is amazing.

The blend is seamless.

It’s just perfect. I can never go back. The colour match is perfect, the length and thickness is just right for me. The most comfortable gentle clips.

Super easy to wear and instant confidence. Best thing too as people have said how beautiful my hair is, even though, it’s not really mine! So, that says it all. How real is really looks. The blend is seamless.

10/10 recommend

Absolutely  in love with my new hair ... its amazing how quick and easy it is to put on and you go from meh to feeling fantastic .


The girls were amazing to  work with so helpful and bubbly and really hyped me  up ... 10/10 recommend

Thank you so much

I’ve had it for almost 2 years now and it has been amazing! It has changed my life and how I see myself now! Thank you so much

This topper has been amazing.

Secretly coming to terms with my hair loss & embarrassment, I took a leap of faith and purchased my topper without a consult & colour match - needless to say, I have NOT been disappointed. I’m knew to the wig/topper world so everything is daunting and still finding my way.

This topper has been amazing. The colour is great, quality phenomenal and no one can believe it’s not mine (unless they previously knew me). My only downfall, is my scalp struggles with the clips slightly rubbing (most likely due to weight of topper and thinning of my hair). I wished I bought the wig instead - next time!

So Comfy and the Hair is Unbelievably Soft

Literally what topper?! I think it’s safe to say out of the now 5 hair pieces I’ve owned in my life this is by far my favourite. The colour match on the roots to my bio hair is perfection!

It’s so comfy and the hair is unbelievably soft!

Thank you team Lusta! Love you all forever! 💕💕💕

Amazing Topper

I haven’t worn my hair down in so long as I’m so conscious of my hair loss. Last night I did with my amazing topper after @powderpuffhair cut it. I felt so good in it. First time hubby and I going out for dinner after having our third baby over a year ago 🥰😍

Simply thank you

Simply thank you. Thank you for helping me feel like myself again

Lusta has given me my hair and confidence back.

Absolutely love my new hair topper. Having never used hair toppers or wigs, it took some getting use to but now that I’m getting the blend, I’m so grateful for how Lusta has given me my hair & confidence back! Thank you for helping me to share my hair loss story & solutions with other women. I’m in love! ❤️

Hair is Top Quality.

Love my new topper! I have been wearing toppers for years but have learned so much from you about blending & @clingy.fibers which has helped me so much. Hair is top quality and I have spent much more for less. My husband also loves me in my new topper too. Will definitely be back to order another piece just like this one!

All Of You Make the World a Better Place

So I have to say that after five Lusta toppers I've ventured into my first wig. I absolutely love it. I put it on the way Kim puts it on and it works very well. The color is stunning and makes this old lady feel much much younger. The quality and comfort is amazing. This is straight out of the box I am not cutting it. I have trimmed and styled my toppers to look more like me but this one is staying as is, it's simply stunning. Thank you for making me feel so much better in my own skin. All of you make the world a better place, thank you.

I Don't Even Feel Bad About Losing My Hair Anymore

It took me couple of days to get used to my first one but after I got the cut and curls the right way for me it’s been so great! I’m so happy Lusta Hair popped to my Instagram feed. I don’t really even feel bad about losing my hair anymore. My eyebrows have started thinning recently as well so I might be your Lusta brow customer in future as well.

More Secure than the Twice-the-Price, Made-to-Measure Vacuum Bases.

I’ve had Alopecia Universalis since I was 5. I’ve worn vacuum-type human hair wigs since I was 12. This is my first Lusta piece, and I’m IN LOVE. The hair is chinchilla soft. The cut? Runway worthy. And I can report after a month of wearing that this base is lighter, more comfortable AND more secure than the twice-the-price, made-to-measure vacuum bases. Thank you, Lusta team. You’ve made me feel more beautiful than I’ve ever felt before.

I just got my Lusta game changer wig and I’m absolutely speechless

I was diagnosed with Alopecia when I was only 10 months old, so I’ve tried many wigs over my life. But none even come close to comparing with this wig! It’s so comfortable, so soft, and feels so secure without being too tight. I just wanted to thank everyone there at Lusta for making my hair dreams come true!!!

Book A FREE Chat

Book your free 1:1 virtual chat and let your personal hair shopper guide you to your perfect piece, just like we’ve done for more than 10,000 happy customers.

Book Now